Terms of service

Overview

This website is operated by SillAura London Ltd. Throughout the site, the terms “we”, “us” and “our” refer to SillAura London. We provide this website, along with the information, tools, and services available on it, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors.

Please read these Terms of Service carefully before using our site. If you do not agree to all of the terms and conditions, you may not access the website or use any of our services.

We may update these Terms at any time by posting changes on our website. Your continued use of the site following any updates constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or you have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction while using the Service.

Transmitting malicious code, viruses, or engaging in harmful activity is strictly prohibited. Any violation will result in immediate termination of your services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that non-payment data (excluding credit card information) may be transferred unencrypted across networks and modified to meet technical requirements. Payment information is always encrypted.

You may not reproduce, sell, or exploit any part of the Service or site content without written permission from us.

Section 3 - Accuracy of Information

We do not guarantee that all information on this site is accurate, complete, or current. The content is provided for general reference only. Any reliance on it is at your own risk.

We may update or change the site’s content at any time, but we are not obligated to do so. You are responsible for monitoring updates.

Section 4 - Service and Price Changes

Product prices are subject to change without notice.

We may modify or discontinue any part of the Service without prior notice and are not liable for any such changes.

Section 5 - Products and Services

Some products may only be available online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We strive to display product images and colors accurately, but we cannot guarantee that your device’s display will reflect true colors.

We reserve the right to limit or restrict product sales by region, quantity, or customer, and to discontinue products at any time.

We do not guarantee that products or services will meet your expectations or that any errors will be corrected.

Section 6 - Billing and Account Information

We reserve the right to reject or limit any order you place. These limits may apply per customer, household, or order and include accounts using the same billing/shipping address.

You agree to provide accurate, complete, and updated purchase and account details.

Section 7 - Third-Party Tools

We may give you access to third-party tools, which we do not monitor or control.

These tools are provided “as is” and “as available” without any warranties. Your use of them is entirely at your own discretion.

Section 8 - Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or accuracy and assume no liability for your interactions with them.

Please review third-party terms and policies before making transactions.

Section 9 - User Feedback and Submissions

If you submit creative ideas, suggestions, or other content, you agree we may use it without restriction or obligation to compensate you.

We may monitor or remove content at our discretion if it violates laws or these Terms.

You agree your comments will not violate third-party rights, contain unlawful or harmful content, or impersonate others.

Section 10 - Personal Information

Your personal information is governed by our Privacy Policy.

Section 11 - Errors and Omissions

We may correct typographical errors or omissions related to product descriptions, pricing, and availability at any time without prior notice.

Section 12 - Prohibited Uses

You are prohibited from using our site or its content to:

  • Violate laws or infringe rights

  • Submit false or harmful content

  • Interfere with the Service

  • Spam or scrape data

  • Conduct any malicious or immoral activities

We reserve the right to terminate your use of the Service for violations.

Section 13 - Disclaimer of Warranties and Limitation of Liability

We do not guarantee uninterrupted or error-free use of the Service.

The Service and all products are provided “as is” and “as available” without any warranties.

SillAura London Ltd and its affiliates are not liable for any damages, including loss of profits, data, or other intangible losses, arising from your use of the Service.

Section 14 - Indemnification

You agree to indemnify and hold harmless SillAura London Ltd and its team from any claims or demands arising out of your breach of these Terms or your violation of any law or rights of a third party.

Section 15 - Severability

If any part of these Terms is deemed unenforceable, the rest will remain in full effect.

Section 16 - Termination

These Terms remain effective unless terminated by you or us. We may terminate your access if you violate these Terms.

Section 17 - Entire Agreement

These Terms and any policies posted by us constitute the entire agreement between you and SillAura London Ltd and supersede any prior agreements or communications.

Section 18 - Governing Law

These Terms are governed by and construed under the laws of the United Kingdom.

Section 19 - Changes to Terms

We reserve the right to change these Terms at any time. It is your responsibility to check for updates. Continued use of the site implies acceptance of revised Terms.

Section 20 - Contact Information

For any questions about these Terms, please contact us at:
📧 sillauralondon@gmail.com